Terms and Conditions for The Luxe Drip
Effective Date: May 18, 2026
Welcome to The Luxe Drip. These Terms and Conditions (“Terms”) govern your use of our website, services, communications, and IV hydration wellness treatments. By accessing our website or booking services with The Luxe Drip (“Company,” “we,” “our,” or “us”), you agree to these Terms.
Services
The Luxe Drip provides mobile and/or in-person IV hydration and wellness services administered by qualified healthcare professionals.
Services are not intended to diagnose, treat, cure, or prevent any disease and are not a substitute for medical care from your primary healthcare provider.
Clients are responsible for providing accurate medical information before receiving services.
Eligibility
You must be at least 18 years old to receive services unless accompanied by a parent or legal guardian and permitted by applicable law.
We reserve the right to refuse service if treatment is deemed medically inappropriate or unsafe.
Appointments and Cancellations
Appointments may be scheduled online, by phone, or through other approved communication methods.
We request at least 24 hours’ notice for cancellations or rescheduling.
Late cancellations or missed appointments may be subject to cancellation fees.
The Luxe Drip reserves the right to reschedule appointments due to provider availability, emergencies, weather conditions, or other unforeseen circumstances.
Payments
Payment is due at the time services are rendered unless otherwise agreed.
We accept approved payment methods including major credit and debit cards.
Prices and services are subject to change without notice.
Refund Policy
Due to the nature of wellness and medical-related services, refunds are generally not provided once services have been administered.
Refund requests for prepaid services or deposits will be reviewed on a case-by-case basis.
SMS Terms and Consent
By providing your mobile phone number, you consent to receive text messages from The Luxe Drip regarding:
Appointment confirmations
Appointment reminders
Service updates
Customer support communications
Billing notifications
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
Consent to receive SMS messages is not a condition of purchase.
Privacy
Your use of our services is also governed by our Privacy Policy.
We do not sell or share personal information with third parties for marketing or promotional purposes.
Medical Disclaimer
The Luxe Drip services are elective wellness services and are not emergency medical services.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
Clients should consult with their healthcare provider regarding any medical concerns, allergies, medications, or health conditions prior to treatment.
Limitation of Liability
To the fullest extent permitted by law, The Luxe Drip shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services or website.
Clients voluntarily assume any risks associated with elective wellness services.
Intellectual Property
All website content, logos, branding, text, graphics, and materials are the property of The Luxe Drip and may not be copied, reproduced, or distributed without written permission.
Website Use
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to systems or data
Interfere with website functionality
Submit false or misleading information
Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes become effective upon posting.
Continued use of our services after updates constitutes acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Maryland.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
The Luxe Drip
Email: info@theluxedripco.com
Phone: (301) 355-0826
Website: https://www.theluxedripco.com